Beyond integration and segmentation: a typology of work and nonwork boundary management practices of home-based remote workers

Hannah Evans, Professor Donald Hislop

Research output: Contribution to journalArticlepeer-review

Abstract

This paper examines how home-based remote workers use information and communication technologies (ICTs) to manage their work/nonwork boundary. This is an important topic given that, post-pandemic many workers undertake a certain amount of home-based working, and that for such workers, the blurring of the work/nonwork boundary can be a significant challenge. We present qualitative data from interviews conducted pre-pandemic with a purposive sample of 20 people with quite distinct attitudes to boundary management. We go beyond the distinction between segmentation/integration preferences with regards to the management of this boundary and develop a typology with five categories, based on people’s boundary management preferences. Our analysis highlights the diverse boundary management practices that are utilised, and highlights the differences between people in each of the five boundary management groups with regarding to how they use ICTs to manage the work/nonwork boundary.
Original languageEnglish
JournalNew Technology, Work and Employment
Publication statusSubmitted - 15 Sept 2024

Keywords

  • Remote work
  • boundary management
  • ICT use
  • work-nonwork
  • typology
  • hybrid work

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